Shipping policy

The current $20 CAD flat shipping rate, eligibility, tracking, dispatch targets and support.

Shipping within Canada

Eligible Canadian research-material orders use an approved tracked carrier service, subject to product-specific packaging and shipping restrictions.

Shipping fee

Flat $20 CAD per approved order. There is no minimum product subtotal and no free-shipping threshold. The charge is shown in the cart and order-request estimate; applicable taxes are determined in the final invoice.

Dispatch schedule

Same-business-day dispatch is a target when payment is verified before noon Pacific time and inventory, documents and lawful carrier conditions are satisfied. It is not guaranteed.

Tracking and delivery

A tracking reference is provided after actual dispatch. Transit time varies by destination and carrier conditions, and additional handling requirements may apply.

See Freight & Delivery for estimated delivery windows and reporting damaged or delayed parcels.

Order requests are available: submitting a request does not confirm product eligibility, inventory, payment, or acceptance. A final quotation is reviewed manually and payment is verified through the bank before dispatch.