Domestic shipping policy
For eligible research-material shipments within Canada, Matrix Peptides lists a $20 CAD flat shipping charge per order, regardless of product subtotal. There is no minimum order. The carrier and packaging method depend on material requirements and shipment eligibility.
Flat-rate tracked shipping
$20 CAD per approved Canadian order. No free-shipping threshold applies under the current policy.
No purchase minimum
You may request any eligible nonempty order, including a single vial or a kit. Taxes and any approved volume discounts are confirmed on the final quote.
Dispatch target
The stated target is same-business-day dispatch when payment is verified by noon Pacific time and stock, documentation and lawful shipping conditions are satisfied. This is not a guarantee.
Tracking
After a parcel is actually shipped, a tracking reference is recorded and an email notification may be sent to the address supplied with the request.
Estimated transit after dispatch
Actual times depend on location and carrier conditions. Estimates below are for planning, not guarantees.
| Destination | Planning estimate |
|---|---|
| Major cities | 2–4 business days |
| Other urban and suburban areas | 3–6 business days |
| Rural and northern communities | 5–10 business days |
Delivery issues
Check your shipping details before approval. If a package arrives damaged, photograph the condition and contact us promptly, preserving all original packaging. Product-specific temperature, controlled-material or carrier restrictions take priority over generic shipping estimates.
Order requests are available: submitting a request does not confirm product eligibility, inventory, payment, or acceptance. A final quotation is reviewed manually and payment is verified through the bank before dispatch.
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